CaprikaOS auto-fills as much of your paperwork as it can — buyer/seller names, property address, price, and dates — using a per-form field mapping.
If a field comes in blank or wrong
Most forms are pre-mapped and just work. Occasionally a specific form template has a field CaprikaOS hasn't mapped yet, or a mapping that doesn't match how your brokerage's form is laid out. When that happens:
- Finish sending the packet manually for now — the signer can still fill the field in by hand.
- Flag it: from the document, use Report a mapping issue (or contact support and mention "form mapping"). This routes straight to the CaprikaOS team's form-mapping queue.
- Our team reviews the flag, fixes the mapping, and future sends of that form auto-fill correctly.
This feedback loop is how the form library gets more accurate over time — flagging a bad mapping helps every agent using that form, not just you.